FREQUENTLY ASKED QUESTIONS

We try our best to respond quickly to as many questions, comments, and emails as we can, but sometimes you want or need an answer right now. We understand and it’s the reason we’ve answered the most frequently asked questions we’ve received over the years. If you don’t see the answer to your question here, please ask us via our contact form.


BLOG

Can I submit a party, tutorial, recipe or product to be featured on your blog?
We are not accepting submissions at this time.

How do I advertise on Piggy Bank Parties?
We are not accepting advertising or sponsorships at this time.

Can I share or copy your content?
Please refer to the Piggy Bank Parties Copyright and Reprint Policy for all questions relating to reproducing content from the site.


PRINTABLES

What is a printable?
A printable is a digital file that you download and print at home or take to a print shop for printing. Most printables are PDF or JPG files. Other commonly used names for printables are DIY printable, digital download, downloadable, free download, or freebie.

What software do I need to use?
Our printables can only be opened and personalized, if applicable, in Adobe Reader. Files will not work correctly using non-Adobe PDF readers. You can download Adobe Reader for free from www.adobe.com.

I’m having trouble with a printable. Can you help me?
You can find our favorite tips and tricks to resolve issues on our Printables page.

DOWNLOADING

How do I download a printable?
Our How to Download and Print a Digital File post [coming soon] answers this question.

PAPER

What is the best type of paper to use for printables?
It depends on the printable, however, we always suggest what type of paper to use in the file you download. For most party decorations, we suggest 60-80 lb. white cardstock or matte photo paper. We share our favorites supplies over on our Tools + Materials page [coming soon].

Can I print on colored paper?
You can, but make sure it won’t interfere with the legibility of the design. Meaning, if you print a black and white template on black paper, it may not show up very well. We also add lots of shadowing to our designs and it may not look great on colored paper.

PRINTING

What type of printer do you use?
We suggest using an inkjet printer for home printing. Check out our favorites printers on our Tools + Materials page [coming soon].

Should I print these myself or take them to a print shop?
The choice is yours, however, we believe anyone can print at home with the right tools. Get to know your printer and try test printing at home. If you’re not happy with the finished product, save the printable to a flash drive and take it to your local print shop or office supply store for printing.

Can I enlarge the printable?
You can try but the artwork will not print out at a high quality. All of our products are formatted to print on 8.5″ x 11″ paper and the artwork was specifically created for that size print. Also, all of our copyrighted files are password protected and cannot be opened or manipulated in other programs.

Why do the colors of the printable look different on paper than the colors on my computer screen?
We make every effort to display accurate representations of our digital products, however, the actual colors you see and print will depend on your monitor and printer settings. We cannot guarantee that your monitor’s display or your printer’s output of any color will be accurate. We suggest setting your home printer to the highest quality for the stock you are printing on.

PERSONALIZE

How do I add text to the Type-Your-Own-Text products?

  1. Open the PDF file within the latest version of Adobe Reader. You can download Adobe Reader for free from www.adobe.com.
  2. Click on the text box and type in your text
  3. Print immediately, save to your computer for printing later, or save to a flash drive if taking to a print shop
    [NOTE]: You cannot change the font, font size, or font color.

ASSEMBLY

What type of tools do I need to assemble the printables?
We work hard to create simple and easy designs using a minimal amount of tools. Besides a color printer, most of our printables can be assembled with scissors, adhesive, and a scoring tool. We share our favorites supplies over on our Tools + Materials page [coming soon].

Can a non-crafter assemble these items?
Yes! All of our printables are field-tested by people of different skill levels to ensure anyone can assemble them.


SHOP

Do you have a shop?
Yes! Our shop is filled with digital party decorations and favor box templates for every occasion. Download, print and assemble at home using a minimal amount of tools—scissors, adhesive, and a scoring tool.

What are your business hours?
We’re open Monday through Friday, however, our hours vary. We are closed overnight, weekends, and US federal holidays. Orders may be placed 24/7, however, non-instant download orders received when the studio is closed will be processed the next business day.

ORDERS

How do I place an order?
You can purchase Piggy Bank Parties’ products from our shop.

How soon will I receive my order?
Instant download digital products will be available to download once your payment has been processed. All other digital orders will be emailed in 2 business days (Monday-Friday except US federal holidays) or less. Please refer to individual product descriptions for the file delivery time.

Can I place a rush order for my party tomorrow?
We suggest looking for products with Instant Download in the title and description. These products are available to download as soon as your payment is processed.

Can I edit the items I ordered after I receive them?
If a product states it includes our Type-Your-Own-Text feature, you can personalize it using Adobe Reader. All products are copyrighted and digital files are password protected. You may not alter the artwork or designs in any way and passwords are never released. Please refer to individual item descriptions for more information.

Do you offer printing and assembly services?
We do not offer printing and assembly services at this time, however, we believe anyone can print and assemble our products. We encourage you to check out our Printables 101 series [coming soon] which teaches you everything from downloading to assembling our digital products.

Will you ship anything to me?
All printable items are sent via email so no physical items will be shipped.

CUSTOM REQUESTS

Can you create a custom design for me?
We no longer accept custom design or re-design requests due to the high cost of designing each product from concept sketch to printable file. To keep our products economical for our customers, we release new digital products seasonally.

Can you customize the colors of a product I purchase?
Please contact us prior to purchasing an item and include the details of your request. We handle custom color change requests on a case-by-case basis. A custom color change fee will be applied and the price will depend on the complexity of the custom color change and our current availability. We will then provide you with a quote if we are able to accommodate the request.


Still have a question? Ask us via our contact form.